Instant download · Print at home tonight · ★★★★★ 500+ homes styled

Everything you might want to know

The most common questions from buyers — from download issues to license terms. If your question isn't here, message us or chat with us on any page.

Frequently Asked Questions

Collapsible row

How does the digital download work?

The second your payment is confirmed, your files land in your inbox and on your order confirmation page. No shipping, no tracking numbers, no waiting. Download to your computer or phone and print anytime.

What file format will I receive?

A high-resolution PNG file (300 DPI) plus a PDF containing your download link and quick printing guide. PNG works with every home printer, every online print service, and every image-editing app.

What sizes can I print?

Any size, from a 4×6 desk print up to a 24×36 statement piece. The file is high-resolution enough to resize without losing quality. Full details on our Print Guide page.

Can you resize the file for a specific frame?

Yes — free of charge. Just message us with the size you need after purchase and we'll send you a ready-to-print file within 24 hours. Includes odd sizes like 11×14, A4, or something custom.

Where should I print my file?

Print at home for small sizes with a good inkjet. Staples/Walmart for medium sizes ($2–$8 per print). Online services like Artifact Uprising, Mpix, or Printful for large, gallery-quality prints. Full recommendations on our Print Guide.

Do you ship anything physical?

No — this is a digital download only. The frames shown in our product photos are for styling inspiration. That's how we can offer museum-quality art at these prices with instant delivery.

What if I lose my file later?

Log into your account or find your order confirmation email — you can re-download anytime. No expiry, no download limit for account-registered buyers.

What if my file doesn't open?

Email us within 30 days and we'll troubleshoot or resend directly. Sometimes it's a browser issue (try downloading in Chrome or Firefox), sometimes it's a permissions issue on your device. We'll figure it out together.

Can I use this for my business?

Personal use only. This includes your home, gifts to family and friends, and personal social media posts. Not permitted: reselling the file or printed product, using in commercial designs, or redistributing.

Need commercial rights? Contact us to discuss an extended license.

Can I share the file with a friend?

Please don't share the file directly — but do share the shop! Every purchase supports the artist and lets us make more art. Send them the product link instead.

Can I get a refund?

Digital files can't be returned in the traditional sense (you already have them), but if something's wrong — file won't open, wrong file delivered, or you're genuinely unhappy — email us within 30 days and we'll make it right. Our track record: nobody's been left unhappy yet.

Do the colors on my print match what I see on screen?

Colors will match closely, but slight variation between screens and printers is normal. For the truest colors, use a professional print service that offers color calibration (Mpix, Persnickety Prints). Home printers vary the most; online services vary the least.